jilijili Terms and Conditions

To register and use the jilijili platform, you must be at least 21 years of age and physically located in the Philippines at the time of registration and during each session. By creating an account, you confirm that all information you provide — including your name, date of birth, and contact details — is accurate, complete, and belongs to you personally. Each person is permitted to hold only one account; duplicate accounts are strictly prohibited and may result in immediate suspension of all associated accounts and forfeiture of any balances held within them. You are solely responsible for maintaining the confidentiality of your login credentials, and you must not share your username or password with any other person under any circumstances. If you suspect that your account has been accessed without your authorisation, you must notify our support team immediately so that appropriate action can be taken to secure your account. jilijili reserves the right to request identity verification documents at any stage of the registration process or during your membership, and failure to provide satisfactory documentation may result in account restrictions. Accounts found to have been registered using false information will be closed without notice and any pending withdrawals may be withheld pending investigation.

jilijili supports deposits and withdrawals through GCash and Maya, which are the primary e-wallet payment methods available to Philippine members. All funds deposited into your account must come from a payment source that is registered in your own name; third-party deposits are not permitted and may trigger a review of your account. Withdrawal requests are processed in accordance with our standard processing schedule, and the time required for funds to reach your e-wallet may vary depending on the payment provider and the volume of requests being handled at the time. Minimum and maximum deposit and withdrawal limits apply and are displayed within your account dashboard at the time of each transaction. jilijili does not charge fees for standard deposits or withdrawals, but your payment provider may apply their own transaction charges, which are outside our control. In the event that a deposit is made in error or a transaction is disputed, you must contact our support team promptly with full details so that the matter can be investigated and resolved as quickly as possible. All financial transactions on the platform are subject to anti-money laundering checks, and we are required by applicable regulations to report suspicious activity to the relevant Philippine authorities.

All promotions and bonuses offered on the jilijili platform are subject to specific terms and conditions that are published alongside each offer on the Promotion page. Bonus funds are credited to your account in accordance with the eligibility criteria stated for each promotion, and wagering requirements must be met before any bonus-derived winnings can be withdrawn. Attempting to abuse promotional offers — including creating multiple accounts to claim the same bonus, or using coordinated play strategies to circumvent wagering requirements — is strictly prohibited and will result in the cancellation of the bonus and any associated winnings. The VIP loyalty programme rewards active members with points that accumulate based on gameplay activity, and the benefits available at each tier are detailed on the VIP page. VIP tier status and associated benefits are reviewed periodically and may be adjusted based on your activity level during the relevant assessment period. jilijili reserves the right to modify, suspend, or discontinue any promotion or VIP benefit at any time, with reasonable notice provided to affected members where practicable. Members who are found to have exploited promotional mechanics in bad faith will be disqualified from current and future promotional offers at the sole discretion of jilijili.

jilijili is committed to promoting responsible gaming and providing tools that help Philippine members stay in control of their play at all times. You have the right to set deposit limits, session time reminders, and to request a temporary or permanent self-exclusion from the platform if you feel that your gaming activity is becoming problematic. Full details of the responsible gaming tools and support resources available to you are provided on the Responsible Gaming page, and we strongly encourage all members to review this information. If you are experiencing difficulties related to gambling, we encourage you to seek assistance from a qualified support organisation, and our team can provide referral information upon request. jilijili will honour all self-exclusion requests promptly and will take reasonable steps to prevent excluded members from accessing the platform during the exclusion period. We reserve the right to impose account restrictions or initiate a responsible gaming review if we observe patterns of play that suggest a member may be at risk of harm. The platform is not intended to be used as a source of income, and we encourage all members to treat gaming as a form of entertainment within their personal financial means.

Members are expected to use the jilijili platform in good faith and in accordance with these terms at all times. The following conduct is strictly prohibited: using automated software, bots, or scripts to interact with the platform; colluding with other players to gain an unfair advantage; exploiting software errors or technical glitches rather than reporting them to our support team; engaging in any form of fraud, money laundering, or other illegal activity through the platform; and making false or misleading statements to our support team or during the verification process. jilijili monitors gameplay and account activity for signs of prohibited conduct, and any account found to be in violation of these rules may be suspended or permanently closed without prior notice. In cases of confirmed fraud or illegal activity, jilijili reserves the right to withhold account balances and to share relevant information with Philippine law enforcement or regulatory authorities as required. Members who believe their account has been suspended in error are entitled to contact our support team to request a review of the decision. We aim to handle all account disputes fairly and transparently, and we will communicate the outcome of any review to the affected member in a timely manner. Repeated or serious violations of these terms will result in permanent exclusion from the platform with no right of appeal.

Your personal data is collected and processed in accordance with our Privacy Policy, which explains in detail what information we collect, how it is used, and the rights you have as a Philippine member regarding your personal data. By registering an account, you consent to the collection and processing of your personal information as described in the Privacy Policy. jilijili uses industry-standard security measures to protect your data, but we cannot guarantee absolute security against all possible threats, and you are encouraged to use a strong, unique password for your account. The platform, its features, game catalogue, payment options, and these terms may be updated from time to time to reflect changes in our services, applicable regulations, or operational requirements. We will notify members of material changes to these terms through a notice on the platform or via the contact details associated with your account, and continued use of the platform after such notification constitutes acceptance of the updated terms. If you have questions about how your data is handled or wish to exercise your data rights, please contact our support team, whose details are available in the footer of this page. For any other questions about these terms, the FAQ page provides additional guidance for Philippine members.